5Loyalty
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By problem

Customers come once and never return

A good first visit needs a reason to become a second. Put the next reward within reach, then keep in touch at a useful moment.

Trusted by multi-site hospitality brands

Why this keeps happening

  • 01The next visit has no clear reward.
  • 02Paper cards and separate tools lose the customer history.
  • 03Every customer gets the same message, regardless of when they last visited.

The proof belongs to the customer

Time Out

Time Out Market

Time Out Market brings loyalty and rewards into its branded customer experience, giving members a way to earn and redeem across participating traders.

What your customers see

Dicksons digital loyalty card and Stamp Cards
WatchHouse digital Stamp Cards
Loyalty Points
Loyalty Points

Other jobs we can help with

Questions about this approach

Should I start with points or stamps?

Choose a mechanic customers can understand at the counter. Stamp Cards suit a familiar repeat purchase; Loyalty Points let you tie rewards to spend. Both are included in Loyalty Starter.

Can I contact customers who haven’t visited recently?

Campaign Manager can target customer segments, and Voucher Automation can issue rewards around configured events. Agree the customer permissions, channels and rules for your program.

Do customers need the native app to collect rewards?

No. Mobile Wallet provides a loyalty pass for Apple Wallet or Google Wallet. A native branded app is an optional add-on.

5Loyalty

See how 5Loyalty works for your brand

Let’s talk about what you need, how 5Loyalty could help and what it would cost.

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