By problem
We don’t know who our customers are
Connect customer accounts, purchase behaviour and campaign response. Give your marketing team something useful to act on.
Trusted by multi-site hospitality brands
Why this keeps happening
- 01Till purchases and online orders sit in separate places.
- 02Customer data is collected without a plan to use it.
- 03Campaigns are judged by sending activity, not customer response.
Know the people behind the transactions
Change the experience, change the habit
Client Portal
Take command of your digital presence. Create voucher campaigns, view live analytics and manage customer profiles from a single dashboard.
Campaign Manager
Start with a ready-made customer marketing campaign tailored to your brand. Target customers using purchase and visit history, with rewards managed in the same platform.
Campaign Analytics
Review campaign activity and customer responses. Available reporting depends on your channels and POS setup.
Feedback
Collect feedback alongside your customer experience so your team can act on what guests tell you.
The proof belongs to the customer
Holy Cow
Holy Cow connects member data with TalkBox by Impact Data for segmented welcome, birthday and return-visit campaigns.
What your customers see
Other jobs we can help with
Questions about this approach
Can in-store and online activity share a customer account?
Yes. The platform connects supported till activity and the selected customer-facing products around the customer relationship. Confirm the specific fields and matching rules for your setup.
Can my marketing team target different customers?
Yes. Campaign Manager supports customer targeting so your message can reflect the audience you want to reach. Agree your segments and communication permissions before sending.
Can I connect my current CRM?
We work with TalkBox by Impact Data, Mailchimp, Airship, Klaviyo, Acteol, Brevo and Stampede. Book a Demo to discuss your setup, or ask us about compatibility if you use another platform.