By problem
Every site does loyalty differently
Set the shared rules centrally and agree what each location can control. Make the customer experience recognisable wherever they visit.
Trusted by multi-site hospitality brands
Why this keeps happening
- 01Each site interprets the reward rules differently.
- 02Teams repeat changes in separate systems.
- 03Reporting isn’t comparable across the estate.
One program your whole estate can follow
Change the experience, change the habit
Campaign Manager
Start with a ready-made customer marketing campaign tailored to your brand. Target customers using purchase and visit history, with rewards managed in the same platform.
Multi-Venue Ordering
Bring independent operators together in one customer-facing ordering experience. Plan the order routing around your venue and its vendors.
Multi-Lingual
Support a customer experience in multiple languages while keeping your program connected. Confirm the languages you need during setup.
Client Portal
Take command of your digital presence. Create voucher campaigns, view live analytics and manage customer profiles from a single dashboard.
The proof belongs to the customer
Time Out Market
Time Out Market uses 5Loyalty for loyalty and ordering across multiple markets, with configurations adapted to local operations and POS systems.
What your customers see
Interactive example · illustrative data
One order. Three kitchens.
Build a meal across a food hall, check out once, then follow the separate tickets to each kitchen. Try adding something from two or more vendors.
Choose from the hall
Ember Grill
From the grillHouse burger
ÂŁ12.00
Halloumi burger
ÂŁ10.50
Slice Kitchen
Fresh from the ovenMargherita pizza
ÂŁ11.00
Mushroom pizza
ÂŁ13.00
Garden Bar
Something to drinkFresh lemonade
ÂŁ4.00
Iced tea
ÂŁ3.50
Market Hall
One shared basket
Your meal starts here. Pick something from any of the menus.
Add items from at least two vendors to see the order split.
Interactive example with illustrative vendors and prices. Nothing is purchased or sent to a real kitchen.
Other jobs we can help with
Questions about this approach
Can I keep common rules across the group?
Yes. Plan your program centrally and agree the controls available to each site. Confirm any local exceptions during configuration.
What if our locations serve different languages?
Multi-Lingual is part of Core. Confirm the languages required, prepare the translated content and review the experience before launch.
Can this work for independent vendors in a food hall?
Multi-Venue Ordering is designed around multiple participating operators in one customer-facing experience. Vendor setup, order routing and commercial terms need to be agreed for your venue.