Counter Pickup
Keep the queue moving
Let customers order digitally and collect at your counter. Bring orders into the workflow your team already uses.
Who it’s for
Busy coffee, fast casual and food hall counters.
How it works
01
Customers select their items in your digital menu.
02
The order is routed to the configured preparation workflow.
03
Your team prepares it for collection at the counter.
Check the fit with your POS
5Loyalty supports Square, Lightspeed, Access and 3S POS. Product availability depends on your POS edition and configuration.
See it in a customer experience
Time Out Market
Guests order ahead and collect from each trader’s counter when their food is ready.
Interactive example · illustrative data
Follow an order from phone to counter
Choose a way to order, add an item and see how the order reaches your team. This is an interactive example, not a live checkout.
Your menu
Flat white
ÂŁ3.50
Iced latte
ÂŁ4.00
Cinnamon bun
ÂŁ2.75
Your existing POS
Your order
Location oneClick & Collect
Add something from the menu to start.
Illustrative items and prices. Nothing is purchased or sent to a real till.
Works well with
Click & Collect
Let customers choose a location and place their order directly with you. Route it into the supported POS workflow.
Order to Table
Give guests a direct way to order from their table, connected to your menu and supported till setup.
Delivery
Accept direct delivery orders through your branded experience. Keep the customer relationship with your business. Delivery fulfillment arrangements need to be agreed separately.