Pricing
Choose your plan. Add your locations. See your costs.
One setup. Your whole platform.
Start with a one-off Core setup fee. It includes eGift Vouchers, Mobile Wallet, Multi-Lingual and My Account, ready for the loyalty and ordering features you choose.
£240one-off setup
Loyalty Starter
Build repeat visits with points, digital stamp cards, automated vouchers, customer feedback and analytics.
£75
/ location / month
- Additional location / month
- £75
Loyalty Plus
Everything in Starter, plus tailored marketing campaigns, Smart Perks, Spin & Win, referrals and subscriptions.
£150
/ location / month
Ready-made marketing campaigns, tailored to your brand
Loyalty Plus includes a tailored customer marketing campaign through Campaign Manager. Use purchase and visit history to target customers with relevant rewards.
- Additional location / month
- £150
Add what your customers need
| Add-on | Monthly price | What it does |
|---|---|---|
| Native Mobile App | £200/ month | Give your brand its own iOS and Android app for loyalty, rewards and ordering. |
| Online Ordering | £75/ location / month | Add Click & Collect, Order to Table, Delivery and Counter Pickup to your customer experience. |
| Event / Top-Up Cards | Price on request | Physical, Event and Top-up Cards for prepaid balances, events and corporate gifting. Paid add-on, price on request. |
| Multi-Venue Ordering | Price on request | Bring participating food hall vendors into one customer-facing ordering experience. |
| 5Loyalty Enterprise | Price on request | For businesses with 10 or more locations. Agree your rollout, configuration, support scope and commercial terms. |
What does it cost for your estate?
List-price estimate. Tailored Enterprise plans for 10 or more locations are available on request; no volume discount has been assumed.
Monthly subscription
£375
Core is charged once when you get started. The monthly subscription excludes setup. Other add-ons are separate.
Compare the plans, feature by feature
| Feature | Loyalty Starter | Loyalty Plus |
|---|---|---|
| Included in both plans | ||
| Loyalty Points Customers collect points on eligible purchases and redeem them for rewards. Keep the balance connected across your till and customer app. | Included | Included |
| Stamp Cards Replace the paper card with digital stamps customers can keep on their phone. Reward the habits you want to build across your sites. | Included | Included |
| Voucher Automation Send targeted rewards at key milestones, from onboarding and birthdays to re-engaging lapsed customers. You control the timing, logic and redemption limits. | Included | Included |
| Feedback Collect feedback alongside your customer experience so your team can act on what guests tell you. | Included | Included |
| Campaign Analytics Review campaign activity and customer responses. Available reporting depends on your channels and POS setup. | Included | Included |
| eGift Vouchers Sell digital vouchers that customers can send to someone else. Keep gifting within your own customer experience. | Included | Included |
| Mobile Wallet Give customers a convenient in-store experience with Apple Wallet and Google Wallet passes. Their vouchers, stamps and points are instantly visible, while location-based alerts remind them to pop in when they’re nearby. | Included | Included |
| Multi-Lingual Support a customer experience in multiple languages while keeping your program connected. Confirm the languages you need during setup. | Included | Included |
| Client Portal Take command of your digital presence. Create voucher campaigns, view live analytics and manage customer profiles from a single dashboard. | Included | Included |
| Additional features in Loyalty Plus | ||
| Smart Perks Set spend thresholds and targeted rewards that give customers a clear reason to add to their order. | Not included | Included |
| Spin & Win Turn customer perks into a branded Spin & Win experience. Give your marketing team control over the prizes, qualifying conditions and campaign mechanics. | Not included | Included |
| Campaign Manager Start with a ready-made customer marketing campaign tailored to your brand. Target customers using purchase and visit history, with rewards managed in the same platform. | Not included | Included |
| Refer A Friend Reward eligible customer referrals through a program with rules you control. Bring the invitation and the reward into your branded experience. | Not included | Included |
| Subscriptions Offer a recurring customer package with automatic payments and defined benefits. Validate eligible benefits at your connected POS, reducing manual work for your operations team. | Not included | Included |
| Optional features and add-ons | ||
| Gift Cards Offer a branded gift card experience connected to your platform. Confirm card formats and balance support for your POS before rollout. | Price on request | Price on request |
| Click & Collect Let customers choose a location and place their order directly with you. Route it into the supported POS workflow. | Available with add-on | Available with add-on |
| Order to Table Give guests a direct way to order from their table, connected to your menu and supported till setup. | Available with add-on | Available with add-on |
| Delivery Accept direct delivery orders through your branded experience. Keep the customer relationship with your business. Delivery fulfillment arrangements need to be agreed separately. | Available with add-on | Available with add-on |
| Counter Pickup Let customers order digitally and collect at your counter. Bring orders into the workflow your team already uses. | Available with add-on | Available with add-on |
| Branded Mobile App Launch your own, fully customizable app on iOS and Android. Combine loyalty, mobile ordering and targeted push notifications in one place to stay top of mind, promote your latest offers and drive repeat visits. | Available with add-on | Available with add-on |
| Multi-Venue Ordering Bring independent operators together in one customer-facing ordering experience. Plan the order routing around your venue and its vendors. | Price on request | Price on request |
What’s included at no extra cost?
Onboarding, POS setup, ongoing support, and updates come built-in. We’ll review the full scope for your locations together before you get started.
Pricing questions
What’s the contract length?
Our standard contract is 12 months. Your agreement sets out the renewal and notice terms.
What does it cost for multiple sites?
Getting started includes a one-off £240 Core setup fee. Loyalty Starter begins at £75 per month per location and Loyalty Plus at £150. See the plans and calculator above for published prices and a location-based estimate. Tailored Enterprise plans for 10 or more locations are available on request.
What happens when I open a new site?
The published additional-location price is £75 per month on Starter or £150 on Plus. Agree any multi-site terms and the POS setup for the new location before adding it.
Are there setup fees or extra support charges?
There is a one-off £240 Core setup fee. Our pricing is transparent: see the pricing above for plans and add-ons, and speak to us about the support your team needs.
What are the payment terms?
See the information above for published prices, or get in touch to discuss your requirements and tailored payment terms.
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