Loyalty Points

A proven reward strategy to drive repeat business and increase customer retention.

Make Smarter Data-Driven Decisions

Loyalty programs provide insights into customer behaviour, preferences, spending patterns and visit frequency.

Bespoke Tech Features

Set percentage earning rates
Offer rapid Loyalty Points redemption via your POS
Points can be earned and redeemed in-store and online
Admin Panel for awarding Loyalty Points

Frequently Asked Questions

Have questions about Loyalty Points? Find answers to the most common queries and how Loyalty Points can help grow your business.

What is the point of... Loyalty Points?

Customers make decisions on where to spend their money on fine margins, particularly in areas of high competition. If a customer knows they are ‘getting something back’ for their purchase then it will highly increase their chances of choosing you over a competitor.

How do I set my Loyalty Points parameters?

It’s easy — there’s a dedicated section in your 5loyalty Admin Panel that has all the configurations related to Loyalty Points.

How are Loyalty Points applied to a transaction?

Loyalty Points can be applied to an order either as a discount or as a payment method, as you prefer. Your chosen method will be configured by us during the setup. (We can offer these options because we have a such a close integration with your POS system.)

Can I change the value of a Loyalty Point?

No — we’ve set the value of a point at £0.01 (or local currency equivalent), which keeps things simple for your customers and increases the chances of them using the product. But of course you get to choose what percentage cashback your customers get on each purchase.

Take the First Step Toward Smarter Customer Loyalty Today

Reach out and let’s start a conversation about growing customer loyalty together.