Reduce time spent taking orders at the counter, stay on top of customer flow, and reduce server staff costs.
Have questions about Counter Pickup? Find answers to the most common queries and how Counter Pickup can help grow your business.
When ordering, customers are alerted to look out for a notification email in their inbox. The email will go to the address the customer used when registering or checking out as a guest. (There’s no issue emailing them to say their order is complete as this is not a marketing message.)
Yes. You can opt to inform customers via SMS instead, for a small additional fee.
No need! The email is a fixed template that delivers all the relevant information, simply and clearly.
Yes, Loyalty Points can be accumulated and redeemed with Counter Pickup, as with any of our order modules.
Reach out and let’s start a conversation about growing customer loyalty together.
