Click & Collect
Take the order before they reach the counter
Let customers choose a location and place their order directly with you. Route it into the supported POS workflow.

Who it’s for
Coffee chains and fast casual groups serving customers on the move.
How it works
01
Customers choose their location and items.
02
They place a collection order through your branded experience.
03
Your team receives it through the configured order workflow.
Check the fit with your POS
5Loyalty supports Square, Lightspeed, Access and 3S POS. Product availability depends on your POS edition and configuration.
See it in a customer experience
Holy Cow
Customers order and pay ahead in the Holy Cow app, then collect from their chosen restaurant.
Interactive example · illustrative data
Follow an order from phone to counter
Choose a way to order, add an item and see how the order reaches your team. This is an interactive example, not a live checkout.
Your menu
Flat white
ÂŁ3.50
Iced latte
ÂŁ4.00
Cinnamon bun
ÂŁ2.75
Your existing POS
Your order
Location oneClick & Collect
Add something from the menu to start.
Illustrative items and prices. Nothing is purchased or sent to a real till.
Works well with
Order to Table
Give guests a direct way to order from their table, connected to your menu and supported till setup.
Delivery
Accept direct delivery orders through your branded experience. Keep the customer relationship with your business. Delivery fulfilment arrangements need to be agreed separately.
Counter Pickup
Let customers order digitally and collect at your counter. Bring orders into the workflow your team already uses.