Blog

5 ways to improve customer engagement

If you really want to maximise the success of your business, you need to be prepared to invest a lot of time and effort into customer engagement. It is not enough just to wait for customers to come through your door, you need to go out and drive them in. Customer engagement is imperative for thriving businesses and these are some ways to improve it for your business.

Social media presence

Technology is one of the main ways we communicate these days and gives business owners the ability to interact with customers – something that would never have been possible before. A strong social media presence is important, as this is so widely used these days and the ideal way to engage with your customers. Don’t just have a presence on social media, use it to speak to people!

Encourage feedback

People love to give their opinions and what better way to improve engagement than by asking customers for their feedback? Actively encourage feedback from your customers so that you can increase engagement but also use it to improve your services at the same time.

Offer rewards

Customers want to feel that you value their business and the more you do this, the more loyalty you will get in return. In the service industry, a customer’s experience will determine whether they will come back to you and also whether they will tell their friends and family about you – the ultimate goal. You can greatly improve engagement through a loyalty app, where customers can get loyalty points or free offers, based on how often they use your services. A loyalty app, such as 5loyalty, is a great investment for businesses striving for growth.

Great service

If you offer your customers an excellent service, they will be far more engaged – and willing to return to you again. There is no point in introducing other methods of engagement, if your customer service is terrible, as you will get no engagement, or at least, no positive engagement! Make sure your customer service is at its optimum level. Customer feedback can greatly help with this.

Customer content

You have probably heard how important content is and this is a good way to improve engagement with your customers, by offering them something useful. For example, restaurants may want to give away some of their secret recipes or things to do in the local area – anything which will drive traffic but also be of interest to the target market.

28th March 2017 Loyalty, Order Ahead, QSR
About rphillippe

14 Comments
  1. Cailis Legally Isotretinoin From Canada Cod Accepted Pharmacy Cialis Benefici Keflex Swime Flu

  2. Пункт коммерческого учета электроэнергии пку-6, КТП КОМПЛЕКТНЫЕ ТРАНСФОРМАТОРНЫЕ ПОДСТАНЦИИ москва, Производство ктп москва и не только на нашем специализированном сайте: http://sviloguzov.ru/ – Вам к нам!

  3. Canadian Health And Care Mall compare viagra to cialis and levitra Order Synthroid Online No Rx

  4. Vardenafil Withdrawal Clavamox Without An Rx cialis 5mg Cephalexin Food Interactions Methylpredisolone Tabs Cephalexin Drug Interaction

  5. Mononucleosis Amoxicillin Rash Best Rx Online Viagra Generic п»їcialis Lasix Czech Republic Cialis Uso Generique Lioresal En Canada

  6. Can I simply say what a aid to find someone who really is aware of what theyre talking about on the internet. You positively know the right way to convey a difficulty to gentle and make it important. More individuals must read this and perceive this side of the story. I cant imagine youre not more well-liked because you undoubtedly have the gift.

  7. WONDERFUL Post.thanks for share..more wait .. ?

  8. Spot on with this write-up, I actually assume this web site needs far more consideration. I抣l most likely be again to read far more, thanks for that info.

  9. There are certainly a variety of particulars like that to take into consideration. That may be a great point to convey up. I provide the thoughts above as common inspiration however clearly there are questions just like the one you deliver up the place crucial thing might be working in sincere good faith. I don?t know if greatest practices have emerged round issues like that, but I’m certain that your job is clearly recognized as a fair game. Both girls and boys feel the affect of just a moment抯 pleasure, for the rest of their lives.

  10. Dutasteride Australia Mastercard Accepted With Overnight Delivery Pharmacy Farmacia Cialis Propecia

  11. Order Misoprostone Online Il Viagra Femminile Provoca Sonnolenza cialis prices Buy Orlistat Online Cheap

  12. Legally Shipped Ups Stendra Medicine Visa Accepted Overseas Pseudomonas Aeruginosa Resistant To Amoxicillin Cialis Soft Tabs Online п»їcialis The Pharmacy Shop Viagra Acheter Du Cialis Andorre

  13. Diflucan Online Florida Does Cephalexin Kill Coccidia Acheter Du Clomid En Bus viagra Acheter Kamagra Bon Marche Canada Generic Tadalis Sx

Leave a Reply to DennisWex Cancel reply

Your email address will not be published.